You’ll be scored against the following key areas:
Automation Maturity
This category assesses how advanced an organization is in implementing and embracing automation, from basic identification of automation opportunities to active deployment and willingness to invest in further optimization.

Performance Measurement
This category evaluates how well an organization measures, tracks, and analyzes the performance of their workflows, focusing on metrics-based management and continuous performance monitoring.
Management Structure
This category examines the organizational structure and processes in place to support workflow optimization, including regular review cycles and dedicated personnel responsible for improvement initiatives.